Creating a modern and well-managed digital workspace
Digital transformation investments have often majored on externally-facing systems such as customer engagement, but employees remain critical so must also be ‘digitally-enabled’. With this in mind, modern working practices, and the systems and services that are key to employee empowerment and productivity come into sharp focus.
Our Content:
The modern SD-WAN advantage
Even if you run an SD-WAN today, it’s time to check what’s new[...]
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What’s up with Google’s plan to supplant SMS and drive mobile e-commerce?
Ask most people what RCS stands for, and you’ll probably get a blank look.[...]
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HP Inc’s Poly opportunity: look beyond devices and software to a real collaboration strategy
Could its takeover of workspace collaboration specialist Poly[...]
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Hybrid working isn’t turning out as expected
Last year, as companies recognised both the value of face-to-face interaction[...]
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Modernizing the digital workplace
Accelerating your desktop delivery in the post-pandemic era[...]
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Citrix and Microsoft: who’s really leading the transformation agenda?
Citrix loves Microsoft and Microsoft loves Citrix[...]
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Do you feel trapped by Microsoft?
Thoughts on loosening Redmond’s grip on your business[...]
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Has Windows 11 strengthened the case for Chromebooks?
Analyst Opinion: I was left with two overriding thoughts[...]
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Which is worse: noise, or the sound of silence?
Analyst Opinion: If you’re one of the many people who find offices too noisy[...]
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Google Calendar auto-adds shared meeting notes
Analyst Opinion: If, like me, you often find yourself hunting for notes[...]
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Windows 11: could this ‘feel good’ update actually help IT pros?
Much has been written about Windows 11, and many YouTube videos have been published. If[...]
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From virtual desktops to Chromebooks and the work-anywhere web
Throwback Thursday: If there’s one thing our report from eight years ago reminds us[...]
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The allure of the log-in-anywhere desktop
How can organisations simplify desktop management if we all still want our own devices?[...]
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The health and wellbeing impact of working from home
Last year’s pivot to working from home came as a huge personal relief, as it[...]
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Mobile moments and the past left far behind
Throwback Thursday We have looked at many reports from years ago that show that, whilst[...]
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Is work-from-home really digital transformation?
Bryan Betts discusses whether IT changes as a result of the pandemic can be classed[...]
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Business Response to the Covid-19 Global Pandemic
Qualitative data from in-depth analyst interviews[...]
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Why I’m uneasy about the Salesforce Slack acquisition
Analyst Opinion: Most coverage on the Salesforce acquisition of Slack has focused on the industry[...]
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Zero Trust: securing the endpoint
How continuous authentication could help secure the work-anywhere world[...]
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A new perspective on the modern workplace
Forward-looking lessons from real-life pandemic experiences[...]
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Safe and Effective Remote Working
Addressing immediate pandemic-related needs while laying foundations for the future[...]
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Advantage: Rack Workstation
Where remote access to a rackable workstation makes sense[...]
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Digital workspace disasters and how to beat them
New roles for user management and app deployment in the digital workspace[...]
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The Service Integration Journey Infographic
Content Contributors: Bryan Betts & Laura Rose[...]
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Simplifying Multi-Cloud Service Delivery
The emerging role of the Cloud Services Marketplace[...]
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The life sciences collaboration gap
Keeping up with evolving needs calls for a more joined up approach[...]
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Accelerating business transformation with desktop virtualization – Transportation Sector
If you work in the transportation sector, your focus is likely to be that of[...]
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Accelerating business transformation with desktop virtualization – Government Sector
Organizations across every sector are differentiating their products and services by focusing on their customers,[...]
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The stuff they don’t tell you about workplace transformation
Tips and tricks for getting past those ‘people problems’[...]
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Accelerating business transformation with desktop virtualization – Education Sector
If you work in education, particularly higher education, you’re probably focused on a range of[...]
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Accelerating business transformation with desktop virtualization – Insurance Sector
As an insurer, regulatory upheaval and political change are likely to be towards the top[...]
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Healthcare sector revisits desktop virtualization
There’s no definitive “right way” to provide healthcare, but if you work within this sector,[...]
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Manufacturers take a fresh look at desktop virtualization
Digital transformation initiatives come in many shapes and sizes, and if you’re a manufacturer, these[...]
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Accelerating business transformation with desktop virtualization – Retail Sector
It’s in the interests of every sector to become more agile, more adaptable and more[...]
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Accelerating business transformation with desktop virtualization – Banking Sector
Digital transformation programs are probably a priority for your company, as banks and financial institutions[...]
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Fast-track creation of the modern digital workspace
What once seemed impossible is now perfectly doable[...]
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Windows, modularity, and the Law of Unintended Consequences
Analyst opinion For some time, my office PC had suffered from multimedia niggles. Some were[...]
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Desktop virtualization as an accelerator of digital transformation
Fast-track creation of a modern digital workspace[...]
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Disrupting workforce stereotypes through digital transformation
The workplace has always been the visible face of change, shifting between evolution and revolution[...]
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How will Apple increase its market relevance in 2018?
Belief systems have a time and place[...]
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So long, and thanks for all the phish
How to avoid that hook at the end of a fraudster’s line[...]
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Socitm 2017 Annual Conference
Public sector IT practitioners snatch a few hours to think, listen and learn[...]
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Tales from a veteran Dragon user
It was 2001, and I was sitting there with my arm in a sling feeling[...]
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Enterprise file sync and share comes of age
The enterprise file sync and share market has truly come of age, with products and[...]
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Managing Web and Mobile Security Risk
Securing the applications and services that underpin your online and mobile presence is one thing,[...]
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Digital Workplace Transformation
The business context for Windows 10 in financial services There is a digital divide at[...]
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MWC becomes a launch event for Windows 10 devices
At Mobile World Congress (MWC) on Monday, Microsoft’s key hardware partners announced several new Windows[...]
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IBM and Cisco pre-integrate their collaboration solutions
In June 2016, IBM and Cisco announced that they were going to pre-integrate their respective[...]
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It’s Artificial Intelligence, but not as we know it
Ed: AI is figuring more and more prominently in our industry coverage at Freeform Dynamics.[...]
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UK Gov seeks pledges and charity to address the digital skills gap
The UK government has announced that more than 4 million free digital skills training opportunities[...]
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Microsoft teams up with Qualcomm and cellular carriers
Microsoft has announced that Windows 10 is coming to ARM architecture through a partnership with[...]
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Big questions for those looking for answers in big data
“Some complex systems, such as the weather, are oblivious to our predictions. The process of[...]
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Microsoft Teams
Microsoft has thrown down the gauntlet to Slack and other chat-based workspace providers with the[...]
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Surface Studio increases the versatility of the Windows PC
At the company’s October 26 event, Microsoft added a new category to its lineup of[...]
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Workplace by Facebook
Workplace by Facebook is now generally available to any business or institution that wants to use[...]
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Digital transformation initiatives hampered by poor ICT skills
The Organisation for Economic Co-operation and Development (OECD) recently published a report detailing the results of an[...]
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Data encryption must be a priority for the digital business
Organizations large and small are investing in digital transformation programs, cloud migration projects, and enterprise[...]
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AMZN, AAPL, GOOGL, FB, and MSFT
With a combined market capitalization of $2.3 trillion, Amazon, Apple, Google, Facebook, and Microsoft hold[...]
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Taking Sales Performance to the Next Level
So you’ve invested in CRM, and maybe a set of sophisticated modelling and analytics tools[...]
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Facebook CIO says: “Microsoft got cool again”
Microsoft used day two of its Worldwide Partner Conference (WPC) to focus on announcements related[...]
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iPad Pro as a laptop replacement? WRONG QUESTION. Ditch that paper notebook!
I have used iPads for many years, but they have always been ’nice to have’[...]
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Experience with the iPad Pro
The rumour mill says that that Apple will soon launch a smaller (9.7 inch) version[...]
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APIs and the Digital Enterprise
Application programming interfaces (APIs) have been around for decades. In the early days of IT[...]
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Building a Curated Digital Hub
In a nutshell In today’s online business environment, with data spread broadly and widely, making[...]
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Tackling End User Content Sprawl
In a nutshell The problem of content sprawl has been around since the early days[...]
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Surface Pro 4 – The Good, The Bad and The Frustrating
I recently acquired a Surface Pro 4 as part of an equipment refresh here at[...]
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Readers of The Register speak out on Thin Client technology
Managing PC estates is a time-consuming, expensive and thankless task. Better provisioning and management tools[...]
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Safe and Secure Mobile Working
For many of us, our work life and social life are becoming intermingled. We can[...]
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The Escalating Mobile Security Challenge
Just as IT professionals and others responsible for mobile security have come to terms with[...]
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Mobile Security and the Challenge of User Resistance
Mobile security is becoming more of a headache as the crossover between business and personal[...]
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User-Centric Mobile Security
Not so long ago, many were speculating that ‘Bring Your Own Device’ (BYOD) would define[...]
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Future Proofing Your Network
Network traffic flows have become pretty complex in today’s distributed business environment, and not just[...]
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Mobile Working without the Tears
As both company and personally owned mobile devices are increasingly used in business, understanding and[...]
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Evolution of the OpenText portfolio
A few days into my first software sales role back in the 90’s, I was[...]
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Justifying end user computing investments
In a nutshell Device proliferation and loss of control over at least some end user[...]
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Virgin Media Business and its SMB proposition
Over the years, I have grown increasingly sceptical about the ability of most Telcos to[...]
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The ’feel-good’ factor is good for business
People who feel good while doing their job tend to work better, contribute more and[...]
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Devices, recruitment and staff retention
In a nutshell Some say it’s not possible to recruit and retain good staff nowadays[...]
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Snooper-proofing laptops and tablets?
Given how important the company’s data is and the ever more stringent nature of the[...]
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A new approach to verifying user identity
By Tony Lock We all know that trying to authenticate our users when they access[...]
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Inertia has its virtues, but change is happening
As the old year draws to a close it’s time for CIOs and analysts to[...]
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Creating more harmony around end user computing
In a nutshell Tensions frequently arise between business units and the IT teams as users[...]
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Rethinking desktop delivery
In a nutshell Many IT professionals are weary of the relentless Windows upgrade spiral and[...]
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User flexibility without the risk
In a nutshell Most organisations are seeing users and business groups starting to make their[...]
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The Politics and Practicalities of End User Computing
With the phenomenal rise in the adoption of smartphones, tablets and other desirable devices, many[...]
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How much of your mainstream IT capacity does mobility consume?
Few doubt the increasing popularity of mobile devices, specifically smartphones and tablets. Their numbers grow[...]
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User desires versus business needs
Much has been written about the rise of user influence and power. Some of it[...]
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The IT vendor empathy gap
Industry analysts, CIOs and others involved in the IT decision making process are on the[...]
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Accommodating increased user influence
Business people often complain that the IT department is not keeping up with their needs.[...]
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IT-Business Alignment Revisited
In some organisations, the tension between IT and business teams has come to a head[...]
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Social media and why businesses need to embrace it
As a teenager just entering the world of business I had to go through a[...]
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Wake up, grandad: All the techies use social media
Ever since I passed the big five-o, I have noticed more and more youngsters who[...]
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User Access – Time for a change?
User expectations and the range of devices they use to access IT systems are growing[...]
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End User Computing:
This paper is written for business executives and managers with an interest in how technology[...]
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Mobile security is more than protecting local data
By now we’ve all heard the term Bring Your Own Device (BYOD). This phenomenon is[...]
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What are APT’s?
What is an APT? APT stands for Advanced Persistent Threat. The goal of this form[...]
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Security: the oft-forgotten dimension
Computer security is a hot topic today, and much talked about. There are endless emanations[...]
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Concerning Windows Phone and its relevance to the larger business
You could be forgiven for thinking that Microsoft has missed the boat with its Windows[...]
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Desktop Virtualisation
Over the decades data centres and computer rooms have taken on many challenges in order[...]
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Should you wait for a wall-to-wall Windows solution?
By Charles Brett Talking to end users and some vendors, especially from the mobile space,[...]
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Is Windows-everywhere a serious option for the modern business?
By Dale Vile Businesses bought into Windows two decades go. Many IT professionals today, in[...]
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Mobility Management Coming of Age
By Charles Brett 2014’s Mobile World Congress in Barcelona brought together the mobile telephony infrastructure[...]
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Controlling Application Access
Application performance, availability and security challenges are quietly creeping up in the context of internal[...]
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Predictions for 2014
My views on market developments in 2014 are not sensational, I’m afraid. I offer them[...]
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Will the CMO inherit the Earth?
By Dale Vile Two narratives concerning the CIO/CMO relationship are doing the rounds at the[...]
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Are we barking up the wrong mobile data protection tree?
By Charles Brett Professional IT prefers disciplined approaches which back up, or copy, all enterprise[...]
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Voice recognition in healthcare
By Dale Vile I first discovered dictation software back in 2001 when I ended up[...]
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Social Business and unknown unknowns
By Charles Brett At an Analyst Briefing in London in late September IBM described what[...]
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Device Proliferation and Data Fragmentation
By Tony Lock Bring your own device (BYOD) continues to attract considerable attention, but the[...]
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Unintended Enterprise Mobile Errors
By Charles Brett The arrival of mobile devices, from smartphones to tablets and beyond, is[...]
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Office 365 in context
By Dale Vile In the beginning there was Microsoft Office. Well, it sometimes seems that[...]
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The End User Security Jigsaw
Organisations of all sizes are trying to understand the security implications of mobile working, device[...]
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Why I chose the MacBook Air over the Surface Pro
By Dale Vile Writing about two totally different machines in the same blog post might[...]
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Storage Anywhere and Everywhere
With more departmental applications, collaboration and sharing environments, and even cloud-based services, with access via[...]
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BYOD beyond the noise
A lot has been said about the strategic advantages (and problems) of BYOD, but much[...]
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Don’t forget the desktop
By Dale Vile Ask anyone in the industry about the future of end user computing[...]
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Office Software Checkpoint
By Dale Vile The desktop productivity space has been dominated for many years by Microsoft[...]
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Office 365 in Context
Users today are working in a highly connected manner, often across a range of different[...]
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Mobile solutions in enterprises pay:
By Charles Brett In this the fifth of various (of at least six) analyses of[...]
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Mobility: Sync vs Async
By Charles Brett Since computing began there has been a non-battle between asynchronous and synchronous[...]
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Empowering your users the ‘right way’
By Tony Lock Many organisations say their people are among the most valuable assets they[...]
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Mobile solutions in enterprises pay:
By Charles Brett In the fourth of various at least six analyses of mobility and[...]
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Mobile solutions in enterprises pay:
By Charles Brett In this third of multiple assessments of mobility and RoI, three examples[...]
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Do SMBs have less of a mobile and collaboration need?
By Dale Vile Yahoo!’s decision last month to axe home working prompted a lot of[...]
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Samsung vs Apple – which brand of smartphone is preferred?
By Team Freeform People feel strongly about their smartphones. This much was clear when we[...]
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Mobile solutions in enterprises pay:
By Charles Brett This is the second of several assessments of mobility initiatives and the[...]
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Mobile solutions in enterprises pay:
By Charles Brett Experience indicates there tend to be two schools of thought about deploying[...]
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User driven IT adoption – Problem or opportunity?
By Dale Vile The latest catchy but dubious term to emanate from the vendor and[...]
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Freedom without Anarchy
Empowering employees through the delegation of authority and trust can enhance innovation and productivity. But[...]
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Getting going with Windows to Go
By Andrew Buss I’ve been using Windows 8 in various forms since the early previews,[...]
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Click to call
By Andrew Buss The last few years have seen significant changes in end user computing.[...]
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Email and collaboration options for MSPs
Cloud is a broad brush term that covers several different approaches to delivering IT services[...]
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Martini induced client-server redux
By Dale Vile If you see the phrase ‘anytime, anyplace, anywhere’ in relation to mobile[...]
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Is your user base a moving target?
By Andrew Buss The last decade has seen a dramatic shift away from desktop computers[...]
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Email is so last century
By Tony Lock Over the course of the last year or two an assertion has[...]
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Are you a filer or a piler?
By Dale Vile How many email messages do you receive in the average working day[...]
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Why you need an interactive archive
Many organisations today only archive data when there is some external legislative driver forcing their[...]
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Data Entry and Device Control
By Tony Lock When computers were first created, all attention was centred on getting answers[...]
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Windows 8 and the ‘Dad test’ stunts
While out and about shopping yesterday, I spotted a PC magazine in the newsagent advertising[...]
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Windows 8 Perspectives – The power user and the teenager
Windows 8 has been criticised quite a bit in the press for some of the[...]
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Social collaboration: From a faith-based to business-led approach
I have long been a sceptic of the ‘install it and they will figure out[...]
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Personal Use of a Windows Tablet in Business – It’s ready for operational use
There is no doubt that “Tablet” devices and “Slates” are attracting a lot of attention[...]
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The Rise of User Centric IT – Is the consumerisation of IT a benefit to anyone?
There is a long history of end users wanting, or ‘needing’, to have ‘different’ tools[...]
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Does Microsoft need to change its policy on Windows upgrade pricing to drive tablet momentum?
Microsoft is unveiling a whole new generation of Windows on October 26th 2012, and significant[...]
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How representative is social media data for marketing analytics?
You don’t have to move in specialist digital marketing circles to have come across the[...]
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Data fragmentation challenges restrict business flexibility
Business must be ready to respond to rapidly changing market conditions. For any organisation to[...]
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Siloed approach to IT security increases business risk
It is said that the technology at the heart of IT changes at a bewildering[...]
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Analyst Headlines: Securing the Access
Andrew Buss discusses the impact of the mega trends such as the Consumerization of IT[...]
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Behind the Headlines: Securing the Access
Andrew Buss discusses the impact of the mega trends such as the Consumerization of IT[...]
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Selected highlights from IBM UK Impact 2012, London
Websphere and beyond On June 12th, IBM Southbank hosted a one-day version of its Impact[...]
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The infrastructure and management implications of Desktop Virtualisation
Desktops are now visibly mission critical Desktop Virtualisation is a topic that has enjoyed considerable[...]
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Desktop Virtualization
Desktop virtualization has progressed from a niche way of handling exceptional user requirements to a[...]
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Working smarter, not harder
What options are there to help people work together more effectively? The emergence of new[...]
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Your office in the cloud – dream or nightmare?
Considerations for SaaS-based email and office productivity tools Why go to all the trouble of[...]
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Office 365 in the real world
A run through of precisely what it takes to move your business productivity apps to[...]
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The Consumerisation of IT – exposing a few myths
Ignoring key trends could be harmful to corporate health Is it really true that organisations[...]
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Getting mobility working for you
Breaking down the barriers to effective communications For many companies, particularly in these challenging economic[...]
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Is Big Data just Big Hype?
If the deluge of headlines and vendor marketing materials is anything to go by, ‘big[...]
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Keeping Score in the Public Sector
With a mandate to make public records broadly available online, yet at the same time[...]
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SaaS based Email and Office Productivity
Over the course of many months there has been considerable coverage of ‘Cloud’ based office[...]
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Understanding desktop virtualisation
Looking after an organisation’s estate of desktop and laptop PCs can be a difficult and[...]
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User Virtualization – Moving beyond device-centric computing
When business IT was young and channel partners had plenty of hardware margins to play[...]
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Information management: technology investment pays off
Obtaining budget for new technology investments can be a difficult exercise at the best of[...]
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Beyond device-centric computing: Breaking barriers to enable productivity
In this webinar, Martha Bennett of Freeform Dynamics and Harry Labana of AppSense discuss the[...]
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Rising to the information management challenge
In a world of increasingly devolved decision making, few would disagree that it’s important to[...]
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RIM changes its leadership, but not its course
On January 23rd, 2012, Research in Motion (RIM) announced Thorsten Heins as President and CEO.[...]
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Information management in financial services
With decision making among banks under so much scrutiny, the important question arises of how[...]
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SaaS based Email and Office Productivity Tools
If you have an old email server in need of an upgrade or have calls[...]
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Enterprise social media revisited
Over the last three or four years, many have been advocating the use of social[...]
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Supporting user-centric computing
User virtualization can make life easier for IT and end users alike Few would dispute[...]
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Building tech for the flexible worker
Remote workers need support and training. The IT department needs to secure their devices and[...]
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The consumerisation of IT: it’s a trickle, not a tide, but you still need to be ready
If media headlines and vendor claims are to be believed, organisations today are faced with[...]
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Flash and HTML5, or Flash vs HTML5?
If anybody attending the Adobe MAX conference had any doubts about Adobe’s commitment to Flash,[...]
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The Consumerisation of IT (Slides)
Audience – IT & Business professionals Occasion – VMUG Meeting, Leeds, October 2011 Presenter(s) –[...]
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The Consumerisation of IT
With so many people excited about ‘bring your own device’ and easily accessible cloud services,[...]
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Use of social media by analysts and analyst relations professionals
I recently had the pleasure of attending an event run by the Institute of Industry[...]
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User Virtualization
The primary driver of today’s IT leaders is to enable better business management and execution,[...]
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The Business Information Illusion
By Dale Vile KEY POINTS The pace of business today dictates devolved management and decision-making[...]
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User productivity: Achievable goal, or mission impossible?
The role – and limits – of technology as an enabler of productivity gains ‘Productivity’,[...]
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Rumours of the PC’s death are greatly exaggerated
By Martha Bennett If recent headlines are anything to go by, the days of the[...]
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End User Productivity Revisited
Despite the plethora of ‘productivity solutions’ available from IT suppliers, why is it that real[...]
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Windows 7 roll out: learning from the experts
So what’s involved in a large scale migration of Windows 7? Well, as this webcast[...]
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The Co-operative on virtualisation & Windows 7
Windows 7 migration is not just about upgrading the operating system. In this webcast we[...]
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Apples and Oranges – Are people really comparing like with like on the question of Mac versus Windows?
A couple of weeks ago, I had occasion to spend some time on a 4-5[...]
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Does Office 365 keep its promises?
Running your email and office applications in the cloud is not a new idea; Google[...]
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Business adoption of mobile devices
By Dale Vile Some of the most rapid and exciting developments in technology are taking[...]
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Mobile Computing Checkpoint
By Dale Vile & Andrew Buss KEY FINDINGS Tales of the laptop PC’s death are[...]
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Consumerism and productivity Part 1: Do users really know what technology is best for business?
Let me put my cards on the table. I do not, repeat not, subscribe to[...]
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Consumerism and productivity Part 2: How to deal with employees’ devices in the workplace
In the first part of this discussion, I covered the hard reality of consumerisation and[...]
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Information is a right, not a privilege
By Dale Vile Organisations today rely on effective management of business performance at all levels.[...]
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The other enterprise desktop
There are few topics in the IT industry that are more divisive than the option[...]
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A road warrior’s experience with the iPad
Tales from 10 months of trial and error I have now been an iPad user[...]
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Visualisation into action
Do you have lots of data but find it difficult to work out what it[...]
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Trust and security in the cloud
By Andrew Buss & Dale Vile KEY FINDINGS Many companies could do much better when[...]
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Mind mapping for IT pros
Let’s clear up a couple of things to start with. The term mind mapping doesn’t[...]
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Video in the workplace
There have been many false dawns for video collaboration at work. We’ve all bought videoconferencing[...]
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The Consumerisation of IT
Audience – IT & Business professionals Occasion – BCS Meeting, Leeds, October 2010 Presenter(s) –[...]
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Applied Desktop Virtualisation
By Tony Lock & Dale Vile KEY FINDINGS With desktop refresh now on the agenda,[...]
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Buying into the cloud
A lot of companies are reporting that individual departments and even business users are adopting[...]
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Desktop Virtualisation
By Tony Lock Desktop management has long been an almost “taboo” subject in most businesses.[...]
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Why does information management matter?
Getting the right information to the right people at the right time sounds like a[...]
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Who said anything about green?
Desktop virtualisation gets you part way there anyway Green and sustainability initiatives might be interesting[...]
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What is the point of End Point Protection?
How we should be protecting our PCs Security threats have existed for almost as long[...]
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Desktop virtualisation: One size doesn’t fit all
The many solutions to be found under the term ’Desktop Virtualisation’ have been vigorously promoted[...]
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The changing shape of the desktop
By Josie Sephton, Dale Vile & Tony Lock KEY FINDINGS The desktop environment is ready[...]
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Working smarter, not harder: An alternative to the 25-hour day
The word ‘productivity’ is widely used in the industry, but what does it actually mean?[...]
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Taking advantage of the Windows 7 migration
After almost a decade of service, the end-of-days is drawing near for the long-lived and[...]
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Old PCs: When it’s time to die
Often, PCs are like old soldiers: they never seem to die. In many cases the[...]
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Shaping your next desktop upgrade
The economic downturn caused many companies to delay their desktop and notebook refresh plans, but[...]
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Interoperability: standards or proprietary?
‘Choice’ is one of those words that gets bandied around in all kinds of ways,[...]
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Firms must warm to training even in a cold economic climate
“Our people are our greatest asset” is one of the most frequently employed oxymoronic phrases[...]
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The Hardware mid-life crisis. Upgrade or refresh?
The good old PC, along with the phone, is today the main, if not only,[...]
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Lithium helped the penny to drop
A more tangible take on social CRM While I go about my business as an[...]
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XP? Thanks for the memories
Windows 7 Migration – is it time to move to 64-bit? Windows XP has been[...]
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Just how special are Power Users?
Power users are often at the cutting edge of an organisation’s revenue generation, product development,[...]
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Unified Communications: Coming of age?
Unified Communications (UC) is a term that has long been bandied about, but has yet[...]
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Want to do a desktop refresh? How would you like to pay?
Developments in both the worlds of PC technology and the global economic climate have conspired[...]
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Hypervisors: grinding through to bare metal
We are generally pretty familiar by now with the concept of virtualisation on the desktop,[...]
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Data encryption adoption represents a significant opportunity
By Andrew Buss Data protection continues to be a top of mind subject for many[...]
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Desktop upgrades: Why the business case now needs extra analysis
The refresh cycle for desktop and laptop computers varies from organisation to organisation. While some[...]
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The hidden benefits of UC
Whether businesses like it or not, the likelihood is that Unified Communications (UC) in some[...]
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Devices and the Cloud
What’s your perfect device? Are you a BlackBerry, iPhone or Android smartphone fan? Are you[...]
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Mixing mobile business with pleasure
By Josie Sephton The issue of personal use of company mobiles, and its cost to[...]
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Desktop virtualisation: The control-plus-flexibility problem
Desktop virtualisation is attracting serious attention as organisations consider the future potential directions for delivering[...]
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How to keep mobile users happy
By Josie Sephton Once upon a time, not so long ago, provisioning and managing mobile[...]
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Desktop virtualisation: The control-plus-flexibility problem
Desktop virtualisation is attracting serious attention as organisations consider the future potential directions for delivering[...]
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Your desktop virtualisation reality check
Migrating desktops is never easy. The promise of better management and security that is offered[...]
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Managing a virtual desktop environment
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Desktop virtualisation: why, how, and how much?
As anyone who has started down the path will confirm, desktop virtualisation is not a[...]
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The rocky road to UC
While Unified Communications (UC) is not quite mass market, the number of organisations giving it[...]
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Collaboration, complexity and compliance
The trouble with some terms we use in IT is that they take on a[...]
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The significance of Salesforce.com’s ’Chatter’
Salesforce.com to me is a bit like the boy who cried ‘Wolf!”. Every press release[...]
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Mobile broadband: not up to the job?
Mobile broadband has enjoyed a meteoric rise to fame since it became widely available, with[...]
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Those demanding mobile users
For years, when we asked Reg readers what worried them about mobile, “security” was top[...]
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Sugaring the pill
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Policing personal calls on business mobiles
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Videoconferencing: coming to a company near you?
This article is hosted on an external website. Please click here to view it in[...]
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The challenges of mobile billing
Managing mobile costs is one of those meaty issues that most people can share more[...]
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BI 2010 – the state of play
By Jon Collins Information continues to grow, and yet the challenges we face in managing[...]
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Mobile technology and security
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iPad: First impressions of a sceptic
Anyone who has followed my jottings over the years will know that I am an[...]
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Sorting out the jigsaw that is business mobility?
Most businesses tend to find themselves arriving at a point where they have accumulated a[...]
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Watch where you’re treading. It could cost you
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Bring your own PC
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Unified communications in context?
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How to make unified communications work for your business
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You think mobile voice is expensive? Try data roaming
The issue of mobile pricing can be something of a sore point in the business[...]
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Are you getting Double Vision? What hybrid GPU architectures bring to the table
PCs and diversity go hand in hand, whether it’s how we choose for them to[...]
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Mobile virtualisation
By Josie Sephton Given the push towards platform virtualisation as a way of optimising hardware[...]
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Videoconferencing: coming to a company near you?
It is probably fair to say that the likelihood of videoconferencing becoming mainstream in the[...]
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Getting your business mobile
Everyone knows that mobility is pretty important to most businesses today, with needs having moved[...]
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IT Support and workforce productivity
Audience – IT practitioners and decision makers Occasion – Webinar hosted by Citrix, 27 May[...]
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Living with Unified Comms
Implementing a unified communications solution is just the starting point. It starts to get really[...]
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The joy of software licensing on the desktop
One of the joys of working as a manager of desktop and laptop systems is[...]
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Working remotely: What are the solutions?
It’s funny how far mobile computing has come in the last ten years. It enables[...]
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The desktop provisioning palaver
Setting and maintaining desktop policy and provisioning equipment and software sounds like something that should[...]
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Mobile users and personal devices
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Managing the distributed workforce
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Will UC stop you being exposed?
Delving around the Web recently, I happened upon a very neat analogy in a couple[...]
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When should firms adopt UC and how should they roll it out?
Since its beginnings, unified communications (UC) has faced an uncertain response in the enterprise, with[...]
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Supporting the teleworkers: Redux
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Unified comms: You must go the whole hog to reap the benefits
As businesses strive to deal with numerous challenges, from complying with the prevailing regulatory environment[...]
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Managing UC – you need to be in control
Love it or hate it (and from the feedback we have seen from Reg readers,[...]
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Should all hard drives be encrypted?
Given the origins of computing in the coding and decoding of messages, it’s fair to[...]
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Consumerisation and client computing
The Apple Mac is an appropriate candidate for the ‘I want one of those because[...]
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The desktop demands of board-level managers
Register readers tell us that supporting employees and their IT equipment is a daily challenge,[...]
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The UC survival guide. Keep it ‘in-your-face’ easy
Critical to any new implementation is support. But if the implementation is designed to fit[...]
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Think you can’t teach an old business UC tricks?
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Are you really capable of supporting unified comms?
Unified Communications (UC), by its very nature, crosses a number of technical domains within the[...]
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Asset management And Service Management
When it comes to providing users with access to the tools and information they require[...]
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The great desktop refresh debate
This webcast covers a raft of subjects, including when to upgrade, the standard cycle times,[...]
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Business Communications in Context
by Josie Sephton and Dale Vile The proliferation of communications channels has set expectations around[...]
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Don’t muck about with piecemeal unified comms
When it comes to putting together an outline of what unified communications (UC) should look[...]
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Unified comms means a unified technical approach
The very nature of unified communications (UC) with its many component parts – voice, video[...]
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The IT management impact of home working
We’re pretty familiar with the kinds of issues that cause hassle for help, support and[...]
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The economics of UC
Building a business case for Unified Communications (UC) is not a clear cut process, with[...]
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Patch Management: Should it even exist?
From the outside in, it’s easy to question the need for software patching. “Surely,” some[...]
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How ready is your business for unified communications?
Although unified communications (UC) still has some way to go before it achieves mainstream adoption,[...]
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The cost of unified comms: Start with the business not the tech
Once companies have overcome the hurdle of defining what unified communications (UC) is and does,[...]
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Unified Communications and the productivity debate
The word ‘productivity’ is a somewhat wearied term that is perhaps too readily associated with[...]
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Power monitoring across the desktop estate
Despite the pressure on organisations to operate to more “green” agendas, the reality is that[...]
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High Performance for All
by Jon Collins, Tony Lock and Dale Vile Most medium and large organisations need to[...]
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You think unified comms is just about productivity?
When we talk about Unified Communications (UC), a lot of us are guilty of dwelling[...]
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Efficiency through unity
Since its beginnings, unified communications (UC) has faced an uncertain response in the enterprise, with[...]
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Office IT: One size doesn’t fit all?
“We are all individuals” – Brian “I’m not” – computer user ’One size fits all’[...]
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Making life easier for the road warrior
In the past decade we have witnessed the use of laptops in organisations reaching similar[...]
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How much does desktop PC support actually cost?
By Jon Collins Do you, or does anyone in your organisation, know precisely how much[...]
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Desktops: Why you should care about them. Now.
IT is full of ’big ideas’ like business process management, business intelligence and cloud computing[...]
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Scoping UC
By Josie Sephton In a nutshell: The proliferation of communications channels has set expectations around[...]
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Want to reduce mobile voice costs? Change the channel
It has been a while since the EU introduced regulations to address the cost of[...]
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Ready for VoIP?
By Josie Sephton It seems at last that business-grade VoIP is making its mark in[...]
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Business Productivity An Alternative View
The Register’s Tim Phillips, Jon Collins and IBM’s Gary Gomersall give the lowdown on alternative[...]
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Unified networking: Reality or a marketing myth?
We all know that the IT Infrastructure has a life of its own. In the[...]
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Is losing a mobile device really such a big deal?
These days, it’s no surprise to anybody that staff mobility – everything from home working[...]
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Moving to a new app? Mind the data trap
If you’re anything like me, you’re always on the lookout for software that will improve[...]
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Videoconferencing comes of age for CIOs
By Josie Sephton The announcement a few weeks back on Cisco acquiring Tandberg seems to[...]
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Social wariness is wise for business
A colleague pulled me up with a start the other day when I was talking[...]
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Does business social networking really need IT?
Are you wrestling with the idea of bringing social networking (choose your own preferred term)[...]
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Windows 7 kills two thirds of active Vista initiatives
We recently ran a survey asking respondents (over 1,100 IT pros) about their thoughts and[...]
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Desktop Modernisation
by Dale Vile and Tony Lock The personal computer is one of the few parts[...]
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Are you mulling new ways of refreshing desktop and laptop estates?
In a recent poll we asked if people were rethinking their desktop strategies, and what[...]
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What are you doing about refreshing the PC estate?
We know from respondents that the age of desktop estates vary greatly, not just between[...]
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Reg readers take mobile makers to task
When Freeform Dynamics asked you for your opinion of your mobile phone, you didn’t hesitate[...]
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Remote IT support ’is harder’
Perish the thought that we at Freeform Towers should try to over-simplify things, but from[...]
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Microsoft is learning to share – but not soon enough?
Jive, an enterprise-focused social software company, has a catchy tagline: it says it’s going to[...]
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Securing the remote estate – Lock ‘em down or set ‘em free?
One of the challenges of managing a remote desktop estate is security. It’s not a[...]
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What do Scotland, Australia and Africa have in common?
Unified Communications (UC) is a pretty hot topic with analysts and vendors alike. Yet despite[...]
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When PCs went mobile – Tears of joy or sorrow?
Do you remember the first time you saw a laptop? Shiny bright LED screen, pixels[...]
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Today’s users don’t expect things to fail
A recent mini-poll reveals, as perhaps expected, that the primary source of information used to[...]
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Everything as a service
The influence of IT in everyday business operations continues to increase. Until a few years[...]
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How much does desktop PC support actually cost?
Here’s a direct question on this (hopefully sunny) day. Do you, or does anyone in[...]
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The great productivity myth: Are we slaves to the machine?
We know from numerous research studies that, while there are indeed ‘bad guys out there’,[...]
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Desktop minipoll results – user ignorance is bliss?
The results are in from our latest mini-poll, and they are pretty conclusive – even[...]
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Does the Help Desk have a future?
With the rapid development of service desk ‘self help’ tools and the even faster adoption[...]
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How’s your desktop support service desk looking?
As everyone working in IT support knows, the job would be so easy if it[...]
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Deploying VoIP in real life
Mainstream-ready VoIP offerings are becoming more widely available, with greater flexibility around options and more[...]
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Desktop Management – Where are you now?
Since desktop PCs first entered the world of business, IT managers and help desk staff[...]
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Collaboration and control
Once upon a time, the boundaries of IT management were fairly straightforward. All your customers[...]
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Desktop Virtualisation
by Martin Atherton and Jon Collins It is early days for virtualisation in the desktop[...]
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Social computing – start small, think big
By David Tebbutt Don’t be afraid of social networking collaboration tools in the office. Your[...]
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New Lotus?
If you were in the market for collaboration software, what would your reaction be if[...]
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Mobile broadband or WiFi? You betcha
By Josie Sephton Our increasing appetite for sending and receiving data on the move fuels[...]
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Give workers a say in corporate IT
There can be little doubt that the personal and domestic use of technology has had[...]
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UC – FMC usurper or saviour?
As enterprises move through their comms journey, should FMC still be on the cards, or[...]
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Vodafone UK ready to walk the walk
It has been very interesting watching Vodafone go through its journey over the past five[...]
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Enterprise Mobility Strategy
Audience – IT & Business professionals Occasion – iPass breakfast briefing – March 2009 Presenter(s)[...]
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Unified Communications in Context
By Dale Vile We here at Freeform Dynamics have been tracking developments in the unified[...]
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Lotus knows, but do you?
With the prospect of a conference call with Lotus today, I thought I’d better try[...]
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Building businesses from little to no starting capital
Four years ago, our beloved leader, Alex Bellinger, interviewed one Greg Gianforte. By then he’d[...]
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Mobile operators: Tune in to the customer
As businesses and consumers place increasing emphasis on the use of mobile, and both behaviour[...]
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Audience power and the death of deference
How do you feel if you’re addressing a large group of people and some of[...]
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Catching your clients at moments of need
With mobile service providers offering more and more, in their bid to keep subscribers hooked[...]
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The truth behind the Google/Microsoft/NHS rumours
Before Monday July 6th, did you know that Google and Microsoft had services for storing[...]
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Scoping UC – all bases covered?
While lots of people think Unified Communications (UC) is a nice idea, they don’t necessarily[...]
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The evolving role of the mobile operator
Mobile operators have their roots firmly in the utility services space. Indeed, many business customers[...]
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In-building coverage: What’s the problem?
Most mobile calls, voice and data, are made inside a building – at home, at[...]
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Virtual events aren’t real events shoved online
As you know, most of us are facing financial difficulties and some of us are[...]
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Is there hope for unified comms?
The evangelists are calling for businesses to implement unified communications (UC), citing a whole raft[...]
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Is telehealth coming at last?
Yesterday at Cisco's C-Scape analyst briefing, we were treated to a presentation by one James[...]
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Moments of Need
by Josie Sephton and Dale Vile With high speed networks, sophisticated devices and a myriad[...]
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Collaboration – get it together
By Dale Vile Getting your people collaborating more effectively is a laudable goal. If you[...]
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A realistic exploration of the Desktop Linux opportunity
How often have you dismissed the views expressed by extremists because what they are saying[...]
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Dan Bricklin (inventor of PC spreadsheet) on technology
A couple of weeks ago, Wiley asked if I’d like a review copy of Dan[...]
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Getting real about Linux on the desktop
Few topics in the IT industry are more contentious than the prospect of putting Linux[...]
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Linux on the Desktop
by Dale Vile and Martin Atherton The Microsoft Windows based desktop has been a fact[...]
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Cloud: evolution not revolution
Fed up with 'cloud' yet? You ain't seen nuthin'. It's not going to go away.[...]
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Microsoft: Leopard: Spots
When invited to a Microsoft ‘Voice of the Customer’ briefing, I must confess that I[...]
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Rumours of KM’s death exaggerated
Say 'knowledge management' to most people in our business and watch the curl of their[...]
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The business value of social software
by David Tebbutt At Lotus/IBM’s Lotusphere the words ’business value’ were repeatedly uttered by keynote[...]
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Messaging Snapshot
by David Tebbutt Messaging is a thread that runs through IT from top to bottom,[...]
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Remove paper for cost and environmental gains
Kevin Misselbrook is customer services director at Access Accounting. He is also a member of[...]
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Mobilising the enterprise
Wireless computing is becoming an increasingly important facet of enterprise IT and communications strategy, and[...]
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At cute corporates it’s good to talk
Four years ago, when IWR interviewed social computing expert Euan Semple about return on investment,[...]
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Mobile TV – who’s watching?
Despite regular predictions of mass market adoption of mobile TV, take up to date has[...]
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Which desktop Linux distribution? – Hobbyist versus serious deployment
One of the most common objections to desktop Linux is fragmentation. With so many distributions,[...]
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Mobile operators: It’s time to get personal
The recession is making life harder than ever for mobile operators. Freeform Dynamics analyst Josie[...]
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Dynamic Business Intelligence
by Tony Lock and Dale Vile One of the most versatile assets many organisations have[...]
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Tag clouds massively improve web searches
Until a couple of days ago, I had not heard of INTSPEI – the International[...]
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Will the BPOS cloud ensure Microsoft’s future?
Yesterday, Microsoft announced 'worldwide' availability of its Business Productivity Online Suite. And it barely mentioned[...]
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Wake up little Fu-Sie
Tomorrow sees the start of the huge CeBIT ICT exibition in Germany where 4,300 companies[...]
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It pays to think big
When it comes to generic requirements from IT, there isn’t really much to separate large[...]
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Are Apple and Sony worth the price premium?
Our recent poll of Reg readers on their perceptions of some of the most prominent[...]
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Reg Reader poll on notebook quality: results are in
Our recent poll of Reg readers on their perceptions of some of the most prominent[...]
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VDI’s Biggest Challenge
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Taking note of notebooks – Get a handle on remote assets
This article is hosted on an external website. Please click here to view it in[...]
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Mobile operators drive for customer centricity
by Josie Sephton The mobile service provider market is increasingly characterised by high levels of[...]
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You did what? The trials of supporting remote users
This article is hosted on an external website. Please click here to view it in[...]
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Don’t let Microsoft timescales dictate your Windows migration
This article is hosted on an external website. Please click here to view it in[...]
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Forget the cloud: what’s in it for you?
Rackspace is never backward in coming forward with suggestions that help it grow its business.[...]
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A coherent approach to customer satisfaction
This article is hosted on an external website. Please click here to view it in[...]
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Mobile broadband or WiFi? You betcha – Horses for wireless courses
This article is hosted on an external website. Please click here to view it in[...]
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Joining the dots of business communications
by Dale Vile IT and communications vendors are positioning unified communications very heavily at the[...]
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Dodging Stockholm Syndrome at Lotusphere
holm Syndrome”>Stockholm Syndrome in which hostages empathise with their abductors. Having just come back from[...]
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Inverting the business hierarchy
Last week saw IBM’s annual Lotusphere shindig in Orlando. I was there, suffering the usual[...]
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Whose notebook is it anyway?
This article is hosted on an external website. Please click here to view it in[...]
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Google gets real on Apps go-to-market
I was interested and encouraged to see the announcement this week from Google of its[...]
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The knowledge worker and Enterprise 2.0
Always good to hear Andrew McAfee in action. He's the guy who coined the Enterprise[...]
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Windows 7. Microsoft, rabbit, hat?
Last Friday Microsoft allowed all and sundry access to the beta version of its next[...]
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Do you need video in your enterprise?
As we enter 2009, reducing spending, improving productivity of smaller teams, and the perceived imperative[...]
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Enterprise 2.0 and the issue of workforce composition
Following on from my previous post on the importance of social media enthusiasts breaking out[...]
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Breaking out of the social media echo chamber
I was alerted through Twitter to an interesting blog post by Amber Naslund entitled “Are[...]
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The Video Market—Hot or Not in 2009?
At recent video industry events, optimism filled the talks of virtually every speaker, from content[...]
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Getting the unified comms message across
This article is hosted on an external website. Please click here to view it in[...]
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Free Unified Communications?
Ran into a company recently which has done a rather nice ‘unified communications’ suite and[...]
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It wasn’t about the mouse
Yesterday, the 40th anniversary of the mouse was celebrated. I don't recall there being similar[...]
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Information at your fingertips: really
Large organisations sport clever and expensive information management systems. They enable staff to lay their[...]
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Social applications can get everyone’s brain working
Imaginatik is a company that helps very large organisations save lots of money by plundering[...]
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What if the lights go out?
We humans have a talent for getting other people and other things to do stuff[...]
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Collaborative technology is all about people
by David Tebbutt As the term suggests, collaboration is about people first and foremost. If[...]
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Sidestep formal structures for effective change management
Many companies like to think they understand all about business processes and change management. They[...]
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Collaboration: the old way. Why not?
Just lately I’ve been wondering a lot about stimulating innovation inside companies. It was sparked[...]
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Infrastructure Optimisation Workshop
This article is hosted on an external website. Please click here to view it in[...]
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Free to cheap sales opportunity?
If you sell weapons, pornography, drugs, products sourced from illegal logging, products derived from endangered[...]
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Mind mapping comes in from the cold
This is going to be a tricky post because I have strong, and possibly irrational,[...]
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Piggy-backing on social software
While our attention has been diverted by the razzle dazzle of the social software startups,[...]
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Debating the future of small business IT
Microsoft has to steer a very careful course into the future. From its own point[...]
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A netbook in your life?
When travelling, I rely on my BlackBerry for keeping in touch, or my laptop computer[...]
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Collaboration – get it together – ’Enterprise 2.0’: Not as easy as it sounds
Getting your people collaborating more effectively is a laudable goal. If you listen to IT[...]
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Content blunderbuss hits everything but the target
We humans have been sending signals out into space in the hope that, one day,[...]
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Be the star of the show
Ever since Stewart Brand declared that “information wants to be free” in 1984, he has[...]
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Collaboration: hidden or open?
Sometimes it’s good to see what’s going on inside other companies. It might make you[...]
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Distributed software development is hard – But is there hope?
Poll results The Reg reader poll run earlier this week as part of our agile[...]
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Macs not right for everyone
by Dale Vile The story goes that once you have experienced the Mac, there is[...]
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Adobe Connect: digital meeting rooms
Had a demonstration session from Adobe the other day. It was making its Connect Pro[...]
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Home-grown Enterprise 2.0 at GE
The recent Office 2.0 conference appeared a well-organised and serene affair, totally hiding the furious[...]
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Adobe Genesis addresses real needs
Breaking ranks with the ’browser-only’ brigade, Adobe is planning to introduces a desktop client to[...]
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Encrypt your memory sticks (HMG)
Yet another security breach fo the Home Secretary to wrestle with. This time PA Consulting[...]
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Time To Take the Tablet – Vista’s unsung platform
Several years ago Microsoft launched its Tablet software with much fanfare. Today the platform has[...]
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iPhone: First impressions of a Blackberry user
For a while now, I have maintained two mobile phones – one for business use[...]
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Is your data safe on US visits?
Over the weekend, I was invited to attend the Office 2.0 conference in San Francisco[...]
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Webslides are go
I’ve noticed a couple of new(ish) web services recently. Each allows you to create a[...]
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Secure USB
by Jon Collins When the USB standard was first launched, few would have imagined the[...]
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Desktop Virtualisation – Where to Begin
There is increasing discussion in many organisations, across a broad range of geographies, industry verticals[...]
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R. Todd Stephens on Enterprise 2.0
Sometimes it’s easy to be overwhelmed by new ways of working. Enterprise 2.0, for example,[...]
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To change your world, put yourself in the boss’s shoes
Last month the National Computing Centre held its annual conference. Opening the event, which was[...]
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Desktop power management
It’s encouraging that many of the conversations we are having at the moment in relation[...]
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Sustainability winner: SOAK
I’m not totally sold on the Microsoft environmental story (hint: lifecycle costs of replacing kit)[...]
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Is There a Business Case To Be Made In Favour of Virtualising the Desktop?
If you are looking at desktop/notebook replacement or optimisation now, what are the options and[...]
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Home working: does it make sense?
When we did our environmental IT research earlier this year, we looked at how IT[...]
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Justifying a large scale Vista migration
Over the past couple of months, I have had in-depth conversations with five CIOs that[...]
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LinkedIn: an espionage tool?
I have no idea why Aladdin Knowledge Systems decided to attack LinkedIn, the business networking[...]
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Who controls your personal information?
Doc Searls is a long time blogger, a deep thinker, a co-author of the seminal[...]
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Behind the scenes at the National Gallery provides plenty of food for thought.
I recently had the pleasure of attending an event which took a group of analysts[...]
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Desktops still have a purpose.
by Jon Collins Desktop computing is where the rubber hits the road, as far as[...]
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Business Intelligence and the bolting horse
There appears to be a revival of interest in Business Intelligence (BI) among IT vendors[...]
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A quick route to unified communications?
A cheeky little outsider from Spain has been quietly snitching large unified communication (UC) deals[...]
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Cloud Computing and Web 2.0
Don’t you just hate it when another woolly ambiguous term is forced upon us? When[...]
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Can computers really extract knowlege?
Knowledge management is theoretically impossible. Real knowledge sits between your ears, unseen until it is[...]
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Let go and relax. Information management is about trusting your tools
I’m not a major player when it comes to gadgets and tools, I often download[...]
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Racetrack memory to save us from ourselves
Today’s issue of Science carries a story about a new invention from IBM called Magnetic[...]
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The ISO is right to back OOXML
by Dale Vile News this week that , Microsoft’s OOXML document format has been adopted[...]
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Microsoft Bloat, Green and the Vista opportunity
Microsoft’s always going to have a hard time presenting a convincing green story for desktop[...]
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Linux on the desktop: cheap trick or pragmatist’s dream?
Welcome to our third and final poll on desktop operating systems. First, we looked at[...]
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Unified Comms – What is it, why does it matter and how do you get it?
Audience – IT & Business professionals Occasion – Computing Magazine Web Seminar – February 2008[...]
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Debating the future of small business IT
Microsoft has to steer a very careful course into the future. From its own point[...]
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Mobility and Connectivity
by Jon Collins and Dale Vile During the middle part of 2007, Freeform Dynamics ran[...]
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Business Performance Management
by Dale Vile and Martin Atherton As markets become more complex and dynamic, is the[...]
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Evaluating Mobile Email Solutions
by Dale Vile Now that mobile email is moving into the mainstream, with technology[...]
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Field Service Automation
Evolution of requirements and options The use of mobile technology, to help optimise field service[...]
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