by Dale Vile
IT and communications vendors are positioning unified communications very heavily at the moment, but there are no magic bullets. Success is dependent on defining the problem in your own terms, not the suppliers’, and going into initiatives with your eyes fully open to the challenges…………
Dale is a co-founder of Freeform Dynamics, and today runs the company. As part of this, he oversees the organisation’s industry coverage and research agenda, which tracks technology trends and developments, along with IT-related buying behaviour among mainstream enterprises, SMBs and public sector organisations.
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