Faced with an increasing range of computer device types and application delivery options, coupled with changing working practicesand the growing tendency for staff to make use of their own kit, IT decision makers can find it difficult to define how best to manage and deliver desktop services whilst ensuring the needs of business users are met and risk to the business is minimised. Not all options are equal so it is important to take a ’business first’ approach, which balances user needs with the cost/benefits associated with the technologies involved.
This guide provides a practical decision-making framework to assess the client computing needs of your own organisation. It covers the trade-offs, benefits and costs of different options available today, based on a set of principles which should remain valid even as the range of options continues to evolve.
Dale is a co-founder of Freeform Dynamics, and today runs the company. As part of this, he oversees the organisation’s industry coverage and research agenda, which tracks technology trends and developments, along with IT-related buying behaviour among mainstream enterprises, SMBs and public sector organisations.