Organizations across every sector are differentiating their products and services by focusing on their customers, sensing their needs and responding appropriately. You don’t get to choose your customers if you work in the public sector, but you still have to meet the expectations of citizens, businesses, and institutions as they deal with government bodies and public service providers. Government policy reforms and initiatives are steadily changing the way in which the sector operates, but departments and agencies are also expected to transform the delivery of their services using modern technologies and processes. Re-skilling and re-equipping public servants is part of the transformation journey, so with this in mind, let’s look at how modern desktop virtualization can help.

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