Getting the right information to the right people at the right time sounds like a sensible approach. But with the data deluge showing no signs of starting to slow and workers becoming much more mobile, it can seem like an impossible task. And as usual, the business expects IT to be able to perform miracles to extract, organise and deliver the information.
Tackling it all in one go may be too much to ask, but by identifying the critical elements and tackling them in manageable chunks things can start to improve dramatically.