By Dale Vile
Organisations today rely on effective management of business performance at all levels. Research suggests, however, that a lack of complete, accurate and timely information frequently hampers effective local decision-making. While increased overhead and risk are the natural consequence, IT-led improvement efforts are not the answer. Senior management must provide direction and air cover to overcome ownership and political challenges………
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Dale is a co-founder of Freeform Dynamics, and today runs the company. As part of this, he oversees the organisation’s industry coverage and research agenda, which tracks technology trends and developments, along with IT-related buying behaviour among mainstream enterprises, SMBs and public sector organisations.
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