The Organisation for Economic Co-operation and Development (OECD) recently published a report detailing the results of an international assessment of key information-processing skills in adults aged 16–65. The report examines literacy, numeracy, and the ability to use digital technology, communication tools, and networks to acquire and evaluate information, to communicate with others, and to perform practical tasks. Of concern to those developing digital transformation strategies will be the fact that a third of employed people aged 16 to 29 have no work-related computer experience, and that most millennials, contrary to popular belief, have poor digital problem-solving skills….
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