Category Archives: End User Computing

Creating a modern and well-managed digital workspace

Digital transformation investments have often majored on externally-facing systems such as customer engagement, but employees remain critical so must also be ‘digitally-enabled’. With this in mind, modern working practices, and the systems and services that are key to employee empowerment and productivity come into sharp focus.

The modern SD-WAN advantage

Even if you run an SD-WAN today, it’s time to check what’s new[...]

What’s up with Google’s plan to supplant SMS and drive mobile e-commerce?

Ask most people what RCS stands for, and you’ll probably get a blank look.[...]

HP Inc’s Poly opportunity: look beyond devices and software to a real collaboration strategy

Could its takeover of workspace collaboration specialist Poly[...]

The Post-Pandemic CIO

Views on leadership, communication and engagement[...]

Hybrid working isn’t turning out as expected

Last year, as companies recognised both the value of face-to-face interaction[...]

Modernizing the digital workplace

Accelerating your desktop delivery in the post-pandemic era[...]

Citrix and Microsoft: who’s really leading the transformation agenda?

Citrix loves Microsoft and Microsoft loves Citrix[...]

Do you feel trapped by Microsoft?

Thoughts on loosening Redmond’s grip on your business[...]

Has Windows 11 strengthened the case for Chromebooks?

Analyst Opinion: I was left with two overriding thoughts[...]

Which is worse: noise, or the sound of silence?

Analyst Opinion: If you’re one of the many people who find offices too noisy[...]

Customer and employee experience

Time to join the dots[...]

Google Calendar auto-adds shared meeting notes

Analyst Opinion: If, like me, you often find yourself hunting for notes[...]

Windows 11: could this ‘feel good’ update actually help IT pros?

Much has been written about Windows 11, and many YouTube videos have been published. If[...]

From virtual desktops to Chromebooks and the work-anywhere web

Throwback Thursday: If there’s one thing our report from eight years ago reminds us[...]

Should Telcos become more like Amazon?

An integration and automation perspective[...]

The allure of the log-in-anywhere desktop

How can organisations simplify desktop management if we all still want our own devices?[...]

Mobile moments and the past left far behind

Throwback Thursday We have looked at many reports from years ago that show that, whilst[...]

Is work-from-home really digital transformation?

Bryan Betts discusses whether IT changes as a result of the pandemic can be classed[...]

Business Response to the Covid-19 Global Pandemic

Qualitative data from in-depth analyst interviews[...]

Remote working in a pandemic

Silver linings and lessons for the future[...]

Why I’m uneasy about the Salesforce Slack acquisition

Analyst Opinion: Most coverage on the Salesforce acquisition of Slack has focused on the industry[...]

Covid quick fix payback time

How long will people put up with the emergency fixes?[...]

Zero Trust: securing the endpoint

How continuous authentication could help secure the work-anywhere world[...]

A new perspective on the modern workplace

Forward-looking lessons from real-life pandemic experiences[...]