Category Archives: Workforce/Workplace Computing
Can steel fences halt the march of cyber?
Cyber: for some, it’s a prefix that conjures up images of Dr Who’s silvery cyborg[...]
A CX perspective on the Contact Centre
Automation, AI and the transition to a new era
The modern SD-WAN advantage
Even if you run an SD-WAN today, it’s time to check what’s new
What’s up with Google’s plan to supplant SMS and drive mobile e-commerce?
Ask most people what RCS stands for, and you’ll probably get a blank look.
HP Inc’s Poly opportunity: look beyond devices and software to a real collaboration strategy
Could its takeover of workspace collaboration specialist Poly
The Post-Pandemic CIO
Views on leadership, communication and engagement
Hybrid working isn’t turning out as expected
Last year, as companies recognised both the value of face-to-face interaction
Modernizing the digital workplace
Accelerating your desktop delivery in the post-pandemic era
Citrix and Microsoft: who’s really leading the transformation agenda?
Citrix loves Microsoft and Microsoft loves Citrix
Do you feel trapped by Microsoft?
Thoughts on loosening Redmond’s grip on your business
Has Windows 11 strengthened the case for Chromebooks?
Analyst Opinion: I was left with two overriding thoughts
Which is worse: noise, or the sound of silence?
Analyst Opinion: If you’re one of the many people who find offices too noisy
Customer and employee experience
Time to join the dots
Google Calendar auto-adds shared meeting notes
Analyst Opinion: If, like me, you often find yourself hunting for notes
Windows 11: could this ‘feel good’ update actually help IT pros?
Much has been written about Windows 11, and many YouTube videos have been published. If[...]
From virtual desktops to Chromebooks and the work-anywhere web
Throwback Thursday: If there’s one thing our report from eight years ago reminds us
Should Telcos become more like Amazon?
An integration and automation perspective
The allure of the log-in-anywhere desktop
How can organisations simplify desktop management if we all still want our own devices?
The health and wellbeing impact of working from home
Last year’s pivot to working from home came as a huge personal relief, as it[...]
Mobile moments and the past left far behind
Throwback Thursday We have looked at many reports from years ago that show that, whilst[...]
Is work-from-home really digital transformation?
Bryan Betts discusses whether IT changes as a result of the pandemic can be classed[...]
Business Response to the Covid-19 Global Pandemic
Qualitative data from in-depth analyst interviews
Remote working in a pandemic
Silver linings and lessons for the future
Why I’m uneasy about the Salesforce Slack acquisition
Analyst Opinion: Most coverage on the Salesforce acquisition of Slack has focused on the industry[...]