With the advent of digitisation, all public sector environments generate and capture a significant amount of electronic data. Once stored, it is used to make management and operational decisions, to demonstrate compliance, and to keep citizens and other stakeholders informed. If you are responsible for some or all of this activity in your organisation, you will be aware that data volumes are growing rapidly, as are the expectations of your users for fast and flexible access.
Against this background, we will explore how to manage costs and risks while meeting these changing needs through ‘active archiving’. This approach is becoming popular among those who have to address information challenges and conflicts. Along the way, we will refer to data from Freeform Dynamics research including a study based on responses from 118 public sector organisations on their evolving information management needs.