Category Archives: IT Strategy/Transformation
The business value of social software
by David Tebbutt At Lotus/IBM’s Lotusphere the words ’business value’ were repeatedly uttered by keynote[...]
A coherent approach to customer satisfaction
by Josie Sephton The need for greater customer centricity is an increasingly high priority for[...]
The Economic Downturn and IT Service Delivery
by Tony Lock The economic outlook for many organisations has taken a decidedly frosty turn,[...]
The Business Service Management Imperative
by Jon Collins What is Business Service Management, anyway? Business Service Management (BSM) has been[...]
WAN Optimisation
There is a lot of talk concerning ’Cloud services’. But what are some of the[...]
Enterprise 2.0 and the issue of workforce composition
Following on from my previous post on the importance of social media enthusiasts breaking out[...]
IT Delivery in the Downturn
by Dale Vile and Tony Lock KEY POINTS Most IT professionals see challenges on the[...]
BPM: lessons from the real world
by Martin Atherton, Jon Collins and Dale Vile Is business process management a cure-all for[...]
Taking cloud to the mainstream
by Dale Vile The hype around cloud computing is pretty intensive. The IT industry and[...]
Service Orientation in Business
by Jon Collins KEY FINDINGS While change is a certainty in business, some still struggle[...]
Secure USB
by Jon Collins When the USB standard was first launched, few would have imagined the[...]
Risk and Resilience
The application availability gamble The modern business is highly dependent on IT. When systems go[...]
New technologies, new risks
by Jon Collins The future of IT security seems like a straightforward discussion – focused,[...]
Cloud Computing: Silver lining…
by David Tebbutt Since so many people are talking about cloud computing, it really wouldn’t[...]
Why IT must escape the belt-tightening
by Martin Atherton Negative vibes have a habit of becoming reality. The higher cost of[...]
Systems management hits impasse
by Martin Atherton Most of what the IT department does these days can be rationalised[...]
The Outsourcing Force
by Jon Collins What does the future of development outsourcing look like? Freeform Dynamics has[...]
IT on the front foot
by Jon Collins and Dale Vile A number of new and established approaches to IT[...]
The Register Buzz Report
In association with The Register IT buyers’ views of technology vendors are shaped by a[...]
Relieving the Systems Management Burden
by Martin Atherton The management of operational IT is not without its challenges, indeed it[...]
IT Management Checkpoint
by Martin Atherton Existing IT management strategies have enabled organisations to take control of their[...]
Life in the SaaS lane
by Dale Vile Evangelists will tell you that Software as a Service (SaaS) is the[...]
IT and the Environment: Part 1
by David Tebbutt Call it green, call it sustainability, call it environment, the name doesn’t[...]
IT and the Environment: Part 2
by David Tebbutt Say ’green’ to most enterprise IT suppliers and they fire back with[...]