Category Archives: Workforce/Workplace Computing
The UC survival guide. Keep it ‘in-your-face’ easy
Critical to any new implementation is support. But if the implementation is designed to fit[...]
Think you can’t teach an old business UC tricks?
Unified Communications (UC) fixes fragmented workplace communications, right? But if businesses implement UC and carry[...]
The great desktop refresh debate
This webcast covers a raft of subjects, including when to upgrade, the standard cycle times,[...]
Business Communications in Context
by Josie Sephton and Dale Vile The proliferation of communications channels has set expectations around[...]
Are you really capable of supporting unified comms?
Unified Communications (UC), by its very nature, crosses a number of technical domains within the[...]
Asset management And Service Management
When it comes to providing users with access to the tools and information they require[...]
Don’t muck about with piecemeal unified comms
When it comes to putting together an outline of what unified communications (UC) should look[...]
Unified comms means a unified technical approach
The very nature of unified communications (UC) with its many component parts – voice, video[...]
The IT management impact of home working
We’re pretty familiar with the kinds of issues that cause hassle for help, support and[...]
The economics of UC
Building a business case for Unified Communications (UC) is not a clear cut process, with[...]
Patch Management: Should it even exist?
From the outside in, it’s easy to question the need for software patching. “Surely,” some[...]
How ready is your business for unified communications?
Although unified communications (UC) still has some way to go before it achieves mainstream adoption,[...]
The cost of unified comms: Start with the business not the tech
Once companies have overcome the hurdle of defining what unified communications (UC) is and does,[...]
Unified Communications and the productivity debate
The word ‘productivity’ is a somewhat wearied term that is perhaps too readily associated with[...]
Power monitoring across the desktop estate
Despite the pressure on organisations to operate to more “green” agendas, the reality is that[...]
High Performance for All
by Jon Collins, Tony Lock and Dale Vile Most medium and large organisations need to[...]
You think unified comms is just about productivity?
When we talk about Unified Communications (UC), a lot of us are guilty of dwelling[...]
Efficiency through unity
Since its beginnings, unified communications (UC) has faced an uncertain response in the enterprise, with[...]
Office IT: One size doesn’t fit all?
“We are all individuals” – Brian “I’m not” – computer user ’One size fits all’[...]
Making life easier for the road warrior
In the past decade we have witnessed the use of laptops in organisations reaching similar[...]
How much does desktop PC support actually cost?
By Jon Collins Do you, or does anyone in your organisation, know precisely how much[...]
Desktops: Why you should care about them. Now.
IT is full of ’big ideas’ like business process management, business intelligence and cloud computing[...]
Scoping UC
By Josie Sephton In a nutshell: The proliferation of communications channels has set expectations around[...]
Want to reduce mobile voice costs? Change the channel
It has been a while since the EU introduced regulations to address the cost of[...]