Category Archives: x[ Archived Content ]x
Why mobile data quality matters
We’ve been tolerant of mobile operator service problems because our expectations are low; no one[...]
Apple in the Workplace
This report is in annotated PowerPoint format (PDF’d). It summarises the results of an online[...]
Conference keynotes, and the gulf between simple and complex
Another day, another keynote. This time it’s Microsoft TechEd in New Orleans, and Bob Muglia[...]
Happy with your mobile provider?
It seems that mobile operators are doing something right. According to the results from our[...]
Mobile: what they need – and what they want
Many years ago an IT manager, responding to one of our research studies, said one[...]
Supporting multinationals – are mobile operators really up to the job?
Historically, the perception of mobile operators in the eye of large multinationals has been variable,[...]
When desktop security is a remote possibility
The readers of The Register, have told us that supporting users is fraught with problems.[...]
Managing the dung heaps of data
The question “What about the ’I’ in ’IT’?” serves as an equally good reminder of[...]
The challenges of On-Demand IT
IT has been central to business operations for a very long time. Is the economics[...]
Holistic, end-to-end, consolidated service management-itis
Many IT professionals see ‘service management’ (or ‘managing services’ if you prefer) as a simple[...]
The emerging cloud alternative
If there’s one thing about the current furore about Cloud Computing that really gets our[...]
Looking back: Software is Art?
The traditional craftsman uses handed down principles and rules of thumb as the basis of[...]
Standards and interoperability: Are you backing the right horse?
IT can sometimes seem like a long, drawn-out process of making things work with each[...]
IT looking forward Video (requires Silverlight)
This article is hosted on an external website. Please click here to view it in[...]
The right path to UC?
Picture this: the pros and cons of going down the Unified Communications (UC) route have[...]
To connect or not to connect?
Following our recent discussion of the pros, cons and practicalities of hooking up your ERP[...]
Power management and carbon footprints, is it important to you?
April 1, 2010 was a not classic All Fools’ day in the UK press, although[...]
What’s new and improving about IT today?
For anyone who has been in IT for a while, all that new and improved[...]
Administrator access: Right or privilege?
Here’s a story, which may or may not be true. A long, long time ago,[...]
The art of optimising VM performance
While it is unfair to say (as many vendors do), that server virtualisation will take[...]
Just how does IT spend its time looking after ERP?
Enterprise Resource Planning (ERP) packages providing functionality to support core business processes in an integrated[...]
Do ERP projects ever end?
In some organisations, the ERP system represents the biggest single entity within the IT environment.[...]
Dealing with the virtual hype
There are few if any technologies that have garnered as much industry coverage as virtualisation[...]
Telcos to deliver VaaS
This is hilarious or sad, whichever way you look at it. Eyeing the Twitter feed[...]