By Martin Atherton
By most accepted standards somewhere north of two thirds/70% of IT budgets are spent keeping everything running. It stands to reason that in a given year (since we’re at the start of a new one) most of what an IT department will spend its time doing could be described as ‘business as usual’.
However, in a year following one of the most difficult – financially and operationally – on record, ‘business as usual’ needs to find a bit of extra room for improvement. I believe this will be the reality for many IT shops lacking the resources (or will, or sign off) for ‘big’ projects in 2010……
Content Contributors: Martin Atherton
Through our research and insights, we help bridge the gap between technology buyers and sellers.
Have You Read This?
A CX perspective on the Contact Centre
Automation of SAP Master Data Management
Tackling the software skills crunch
Standardized solution implementation services
IT Financial Management Revisited
The global information access opportunity
The IT Transformation Imperative
From multiple clouds to multi-cloud