Delivering on identity and access management

By Jon Collins

At a recent panel event involving senior security managers and chief information security officers from a number of industries, Identity and Access Management was cited as one of the top priorities. Participants gave a number of reasons, which can be distilled into three categories: more efficient and less fragmented delivery of IT services; facilitation of better collaboration with customers and partners; and the necessity to demonstrate compliance with data protection legislation.

All of which would be great – if only identity and access management hadn’t proved impossible to implement. As one participant stressed, “We’re five years down the line, and it still hasn’t delivered.” Worthy of note: that’s not meaning, “delivered on its promises” mind, that’s, “delivered at all.” So, what is it that makes identity and access management so hard to do……….?

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