Research Notes

Short 'Inside Track' documents providing quick hit insights into industry talking points.

BT outlines its cloud computing strategy
Planning two steps ahead

IT security and Governance
Moving security up the agenda

Collaboration - get it together
’Enterprise 2.0’: Not as easy as it sounds

BT and Cloud
Planning two steps ahead

Beyond the downturn
Meeting the next wave of change on the front foot

Clarity on Cloud
Unravelling the definitions

Server Platforms and Operating Systems
Virtualisation more important than platform?

Challenging the cloud revolution
Beyond the disruptive illusion

The business value of social software
We lay the hype and fear to one side to find the truth

Software Development Snapshot
Applications, languages and tools in use in 2008-9

A coherent approach to customer satisfaction
Put history aside and focus on the customer’s needs

Messaging Snapshot
The state of play of the rapidly evolving messaging platforms

The Economic Downturn and IT Service Delivery
Business looks to IT and investigates alternative IT financing models

Does Agile development have a place in your organisation?
Structured, but not in that way

The Business Service Management Imperative
Making BSM tangible in enterprise organisations