Category Archives: Software & Application Delivery
CRM market dynamics: Response to journalist inquiry
The analyst team here at Freeform Dynamics frequently gets asked for comment by journalists. This[...]
The Business of Interoperability
By Dale Vile and Jon Collins ‘Interoperability’ is a widely used word in IT industry[...]
The pre-integration balancing act
For as long as I have been in IT, the ‘right’ way to drive things[...]
The software licensing minefield
Software vendors make their money from licensing software for individual and corporate use. From the[...]
Information versus the silos
The idea that ‘information is important and we want to do more useful things with[...]
Understanding your information assets
Information is power, right? Well, just how powerful must most organisations feel today, given the[...]
BI versus Decision Support
As an old timer in the industry, I remember the days when the term ‘decision[...]
Enhancing performance with supply chain management
Organisations in sectors such as manufacturing, distribution and retail have got better over the years[...]
Application Retirement: What about the Data?
by Jon Collins and Martin Atherton Introducing application retirement: what’s really important to you? Whatever[...]
The UC survival guide. Keep it ‘in-your-face’ easy
Critical to any new implementation is support. But if the implementation is designed to fit[...]
Does your IT universe revolve around ERP?
There are a couple of major pivot points for activity within the IT landscape. The[...]
ERP sans frontières. Access for all
There was a time when the terms ‘ERP’ and ‘back office systems’ were almost synonymous,[...]
Reg reader tips for ERP success
When we asked Reg readers to tell us about the factors that impacted the success[...]
How not to screw up an ERP implementation
OK, so perhaps we were a bit ambitious with the title of this article. With[...]
Choosing an ERP implementation partner. Avoiding getting shafted.
Enterprise Resource Planning (ERP) has been around for a long time, yet there is no[...]
What personality is your IT department?
Over the years I’ve spent quite a lot of time thinking about the idea of[...]
ERP deniers their own worst enemy
As new ideas and technologies emerge and develop in IT, we typically go through a[...]
Selecting an ERP supplier – the pitfalls and practicalities
The selection of an ERP system is a pretty strategic decision for most companies. Software[...]
Challenging accepted ERP wisdom
So you’ve been through an ERP implementation before and you know how it’s all done?[...]
ROI in context
By Dale Vile The consideration of Return on Investment (ROI) understandably increased during the downturn.[...]
Can IT Financing and Management Models Survive IT Change?
By Tony Lock In a nutshell: The models used for businesses to create IT budgets[...]
Sensible business process management (BPM) for sensible times
By Martin Atherton By most accepted standards somewhere north of two thirds/70% of IT budgets[...]
Establishing the Business Case for SOA enabled BPM
When it comes to business process modelling and optimisation, it’s easy to get bogged down[...]
Scoping SOA enabled transformation – Getting Started
Short video clip from Q&A session on scoping SOA initiatives, and why not to be[...]