Freeform Dynamics

Information Management in the Retail Sector

by Martin Atherton EXECUTIVE SUMMARY Retail is the market where real-time decision making is catalysed by knowledge If there is one industry which relies heavily on analysing and using information…
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Mobile operators drive for customer centricity

by Josie Sephton The mobile service provider market is increasingly characterised by high levels of competition, with providers dealing with the dual challenge of reducing churn and moving customers up…
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Forget the cloud: what’s in it for you?

Rackspace is never backward in coming forward with suggestions that help it grow its business. Like many others, it has found the independent survey a good way of generating attention.…
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Dodging Stockholm Syndrome at Lotusphere

holm Syndrome”>Stockholm Syndrome in which hostages empathise with their abductors. Having just come back from Lotusphere I can understand that feeling. You're surrounded by hordes of 'yellow blooded' delegates and…
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Inverting the business hierarchy

Last week saw IBM’s annual Lotusphere shindig in Orlando. I was there, suffering the usual headaches and lack of sleep caused by a combination of the time-zone change and information…
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Google gets real on Apps go-to-market

I was interested and encouraged to see the announcement this week from Google of its new initiative to create a reseller channel for its online office applications. While I still…
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The knowledge worker and Enterprise 2.0

Always good to hear Andrew McAfee in action. He's the guy who coined the Enterprise 2.0 moniker a couple of years ago. He's an associate professor at Harvard Business School…
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Windows 7. Microsoft, rabbit, hat?

Last Friday Microsoft allowed all and sundry access to the beta version of its next operating system, Windows 7. I’m not suggesting you rush online to download it although you…
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Do you need video in your enterprise?

As we enter 2009, reducing spending, improving productivity of smaller teams, and the perceived imperative to improve the corporate ’green’ footprint are three priorities facing corporations. Video in the enterprise…
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Data Retention

by Jon Collins and Martin Atherton Earlier last year we conducted some research on the topic of information governance in medium and large organisations across the globe. As part of…
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Breaking out of the social media echo chamber

I was alerted through Twitter to an interesting blog post by Amber Naslund entitled “Are we sharing solutions or soundbites?”, in which she discusses the issue of social media enthusiasts…
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IT Delivery in the Downturn

by Dale Vile and Tony Lock KEY POINTS Most IT professionals see challenges on the radar Feedback gathered during a recent online survey of 1,125 IT and business people suggests…
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The Video Market—Hot or Not in 2009?

At recent video industry events, optimism filled the talks of virtually every speaker, from content generators, to service providers and even extending to the normally staid world of venture capitalists.…
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