Freeform Dynamics

Application Retirement: What about the Data?

Freeform Dynamics 22 April 2010 No Comments

by Jon Collins and Martin Atherton Introducing application retirement: what’s really important to you? Whatever can be said about IT in today’s organisations, our research shows us that we must…

The user view of IT delivery

Freeform Dynamics 22 April 2010 No Comments

It would be odd to hear from an IT pro who didn’t have ‘demanding users’, regardless of which decade of business computing we care to examine. However, the nature of…

Architecting for IT service delivery

Freeform Dynamics 22 April 2010 No Comments

A few years back I was involved in a project that turned out far more interesting than I expected. The plan was to write a training course about a software…

Unified comms: You must go the whole hog to reap the benefits

Freeform Dynamics 21 April 2010 No Comments

As businesses strive to deal with numerous challenges, from complying with the prevailing regulatory environment to maintaining a competitive edge through customer satisfaction and loyalty initiatives, they are continually forced…

Supporting the teleworkers: Redux

Freeform Dynamics 21 April 2010 No Comments

The issue of providing IT support to home-based users always attracts a lot of responses from the IT pro readership on El Reg, as illustrated by Jon Collins’ recent article.…

Managing UC – you need to be in control

Freeform Dynamics 20 April 2010 No Comments

Love it or hate it (and from the feedback we have seen from Reg readers, the jury is still very much out on this one), Unified Communications (UC) is here…

Exploiting the new dynamism

Freeform Dynamics 20 April 2010 No Comments

Got the new kit? Now make it work A combination of today’s fast moving, interconnected trading environments and economic uncertainty drives the need for robust yet flexible business support from…

Should all hard drives be encrypted?

Freeform Dynamics 19 April 2010 No Comments

Given the origins of computing in the coding and decoding of messages, it’s fair to say that the heritage of encryption is as noteworthy as what we now call IT.…

What does YOUR IT crystal ball say?

Freeform Dynamics 19 April 2010 No Comments

Here’s a question for you. Is change really afoot in the way your organisation ‘does’ IT? I know, dumb question, of course it is – but not in the way…

Demystifying architecture for non-enterprise organisations

Freeform Dynamics 19 April 2010 No Comments

By Jon Collins Architecture, schmarchitecture… words like “architecture” get banded around in IT like they have a specific meaning, when in reality you‟d get ten different definitions from ten different…

Change management in x86 server estates

Freeform Dynamics 16 April 2010 No Comments

Changes to the IT environment are the source of some of the biggest headaches for the IT pro. They probably always will be, for the obvious reason that accidents aside,…

Consumerisation and client computing

Freeform Dynamics 14 April 2010 No Comments

The Apple Mac is an appropriate candidate for the ‘I want one of those because he’s got one’ poster child. However, the creep of consumerism and its impact on the…

The desktop demands of board-level managers

Freeform Dynamics 13 April 2010 No Comments

Register readers tell us that supporting employees and their IT equipment is a daily challenge, seemingly designed to expose any weaknesses in the IT team’s ability to keep systems available…

Is IT service delivery really changing?

Freeform Dynamics 12 April 2010 No Comments

The new world we’ve been hearing about for years is slowly drifting into focus. Globally distributed businesses demand round the clock access to services, and new technologies (or updates of…

The UC survival guide. Keep it ‘in-your-face’ easy

Freeform Dynamics 12 April 2010 No Comments

Critical to any new implementation is support. But if the implementation is designed to fit in with the way we work already, then the only issue is how it works…

Think you can’t teach an old business UC tricks?

Freeform Dynamics 8 April 2010 No Comments

Unified Communications (UC) fixes fragmented workplace communications, right? But if businesses implement UC and carry on working in pretty much the same way as before (albeit more efficiently), they are…

Are you really capable of supporting unified comms?

Freeform Dynamics 7 April 2010 No Comments

Unified Communications (UC), by its very nature, crosses a number of technical domains within the business, encompassing networking, server infrastructure, email management, business applications and so on. It may also…

Asset management And Service Management

Freeform Dynamics 7 April 2010 No Comments

When it comes to providing users with access to the tools and information they require to perform their daily tasks, the notion of service provisioning is usually to be found…

The great desktop refresh debate

Freeform Dynamics 7 April 2010 No Comments

This webcast covers a raft of subjects, including when to upgrade, the standard cycle times, whether to back out and turn to Linux or whether to bite the bullet and…

Don’t muck about with piecemeal unified comms

Freeform Dynamics 6 April 2010 No Comments

When it comes to putting together an outline of what unified communications (UC) should look like in a business, a partial, step-by-step approach will probably seem more appealing. After all,…

Unified comms means a unified technical approach

Freeform Dynamics 1 April 2010 No Comments

The very nature of unified communications (UC) with its many component parts – voice, video conferencing, audio conferencing, presence and so on – means that when it comes to scoping…

The IT management impact of home working

Freeform Dynamics 1 April 2010 No Comments

We’re pretty familiar with the kinds of issues that cause hassle for help, support and service desks the world over. Indeed, few requests for feedback have engendered such a response…

The economics of UC

Freeform Dynamics 31 March 2010 No Comments

Building a business case for Unified Communications (UC) is not a clear cut process, with ROI numbers being difficult to derive, and sometimes not really conveying a meaningful value to…

Patch Management: Should it even exist?

Freeform Dynamics 30 March 2010 No Comments

From the outside in, it’s easy to question the need for software patching. “Surely,” some might ask, “If software was written properly we wouldn’t need the IT department to spend…