Current Analysis

Unlocking the Potential of SOA
A practical guide
published August 2006

Taming mobile technology to personal advantage
Who’s in charge?
published August 2006

Supporting the help desk heroes
How well is your support function tooled up?
published August 2006

Delivering Effective IT Support
A business management perspective
published August 2006

SOA - beyond the theory
A down-to-earth appraisal
published July 2006

The SMB hype cycle
Why all the noise?
published July 2006

Minimising the impact of user anarchy
Whose infrastructure is it anyway?
published July 2006

Service Oriented Architecture (SOA)
Insights from the front line
published July 2006

CA’s acquisition of XOsoft
The final piece in the jigsaw
published July 2006

Who are you? Can you prove it?
Trends in access and authentication
published July 2006

The IT Support Nirvana
Is ITIL the key to happiness and contentment?
published June 2006

Hardware and Software Auditing
An important key to delivering effective IT services
published June 2006

Managing Access Securely
Authentication that works for the evolving organisation
published June 2006

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Featured Community Research

Storage Technology Evolution and Alignment
A primer on implementing efficient multi-tiered architectures

Thinking Beyond the Clouds
Supply, demand and service-centric IT

BI 2010 – the state of play
Balancing information management with delivery

The Business of Interoperability
What really matters, and why?

Browse full list of free research reports...

Meet the Research Team

Jon Collins
Managing Director / CEO
Covers: BPM, Software, Security

Dale Vile
Research Director
Covers: IT Strategy & Investment

Helen Vile
Operations Director / COO
Manages Research Execution

Andrew Buss
Service Director
Covers: Infrastructure & Access

Tony Lock
Programme Director
Covers: Systems, ITSM, Cloud

Josie Sephton
Principal Analyst
Covers: Telecoms, Mobility, UC

Linsey Berry
Data analyst
Research analytics & publications

Commercial and Sales

Barry Saunders
Business Development Manager
Vendor & Enterprise Sales





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