Consumerisation and User Centric IT Delivery

Consumerisation and User Centric IT Delivery

Within this area, we look at the unilateral acquisition (independently of IT) of equipment, software and services by departments and individuals; a growing trend as technology becomes more accessible and users become increasingly tech savvy. A key question we are researching here is how such activity can be enabled, monitored, managed and (where necessary) constrained to balance the interests of individual users with the needs of the overall business.

In parallel with the above, we are also investigating how user preferences can be better incorporated into IT related decision making, with a view to enhancing user satisfaction and business efficiency. The aim here is to reduce the perceived need for employees to make their own technology arrangements, which in turn promotes harmony and minimises complexity-related cost and risk.

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Readers of The Register speak out on Thin Client technology

Good potential, but just one ingredient in the mix

Column/Blog Post published February 2016

Thin Client Devices Revisited

Technology best forgotten or time for a renaissance?

Inside Track published January 2016

Future Proofing Your Network

Managing complexity and growth in an increasingly distributed world

Report/Paper published September 2015

Mobile Working without the Tears

The need for a user-centric approach to mobile security

Report/Paper published July 2015

Justifying end user computing investments

It’s important to focus on the positives

Inside Track published March 2015

The ’feel-good’ factor is good for business

But you need the right IT environment to support it

Column/Blog Post published February 2015

Devices, recruitment and staff retention

Be prepared to offer flexibility

Inside Track published February 2015

Snooper-proofing laptops and tablets?

A simple step to reduce sensitive data leakage

Column/Blog Post published February 2015

A new approach to verifying user identity

Sometimes it helps to think differently

Column/Blog Post published January 2015

Inertia has its virtues, but change is happening

More of the same in 2015, but at an accelerating pace

Column/Blog Post published December 2014

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