Information is a right, not a privilege

A business performance management imperative


Published/updated: May 2011

By Dale Vile

Organisations today rely on effective management of business performance at all levels. Research suggests, however, that a lack of complete, accurate and timely information frequently hampers effective local decision-making. While increased overhead and risk are the natural consequence, IT-led improvement efforts are not the answer. Senior management must provide direction and air cover to overcome ownership and political challenges.........


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