Information is a right, not a privilege

A business performance management imperative

Published/updated: May 2011

By Dale Vile

Organisations today rely on effective management of business performance at all levels. Research suggests, however, that a lack of complete, accurate and timely information frequently hampers effective local decision-making. While increased overhead and risk are the natural consequence, IT-led improvement efforts are not the answer. Senior management must provide direction and air cover to overcome ownership and political challenges.........

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A big Freeform Dynamics welcome to Richard Edwards, who has just joined us as Service Director and Distinguished Research Analyst. Richard has over 30 years of IT industry experience and has worked as an analyst for 13 of those years. He will help us boost our coverage of the workforce empowerment and productivity space, and will also steer some of our key service innovation activities.  
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