Published/updated: November 2010
By Josie Sephton, Dale Vile & Tony Lock
The desktop environment is ready for change
Desktop modernisation plans have been on hold for many organisations as a result of reluctance to press ahead with Vista, and challenging economic conditions. Organisations that have historically embarked on significant periodic refreshes have been less active. Only 18% have implemented a major upgrade recently, for example; much lower than the 25-33% we would expect based on a typical 3 to 4 year cycle. Clearly many organisations have some catching up to.
Investment in the desktop is bouncing back
With finances starting to free up and Windows 7 neutralising the previous Vista road block, the evidence of catch up plans and activity is already evident. Almost two thirds of those who have historically embarked on periodic refreshes are either in the process of a hardware upgrade or are planning one within the coming year. Operating system upgrades are frequently a part of this; there is also significant movement around office productivity suites.
Awareness that like-for-like not being the only option is growing
The pause in proceedings has allowed an awareness among companies that like-for-like is not the only option. They have had the opportunity to consider alternatives to the traditional Windows/MS Office based fat client desktop. Although many companies are likely to continue with like-for-like, it is no longer a given.
IT needs to factor in more alternatives around devices, including from the consumer market
While IT hopes for a more locked-down world, the reality is that they expect a growing number of users to increasingly bring their own devices into the workplace. Furthermore, as a result of changing expectations, most say that users now have an influence over desktop modernisation plans. This highlights a need to address the ‘consumerisation’ of IT more proactively.
A broader approach to upgrade is potentially more beneficial
A broader approach to refresh, including hardware, OS and office productivity tools, reduces migration overheads, leads to a more up-to-date desktop, and drives a number of benefits around user satisfaction and productivity, as well as reducing the need for IT support and power savings.
Upgrade should be used to deal with existing shortfalls
The upgrade process provides an ideal opportunity to deal with existing shortfalls, particularly around management capabilities and processes, which are often not front-of-mind for many companies, and tend to continually get pushed to the bottom of the list in terms of priorities.
This report is free of charge. Click above to download the PDF or view the interactive e-document.
If you experience any problems during this process please contact us at;
email@example.com or call +44 (0)1425 626501 / 620008
By Dale Vile
With the flash storage market developing rapidly it’s important to understand the nature of the technology. This paper looks at the role of flash storage in the modern data centre and examines some of the practicalities you need to consider when evaluating options. ...more
By Dale Vile
By Dale Vile
Creating a more customer centric business environment has historically been hard to achieve. In this paper, we will examine how technology and market trends, together with changes in the regulatory landscape, are elevating the status of customer centricity from ‘aspirational ideal’ to ‘business critical imperative’. ...more
By Dale Vile, Tony Lock, Jack Vile
With the phenomenal rise in the adoption of smartphones, tablets and other desirable devices, many pundits predict that the direction of corporate IT will increasingly be defined by end users. But does this make sense? ...more
By Dale Vile & Tony Lock
If it has been a while since you thought about your DR measures, or a review has been prompted by a risk assessment, compliance audit, actual disaster or some other scare, it’s worth taking some time to understand what can be achieved in light of important changes that have taken place over the past few years. ...more
By Tony Lock
With the advent of digitisation, all public sector environments generate and capture a significant amount of electronic data. Against this background, this paper explores how to manage costs and risks while meeting these changing needs through ‘active archiving’. ...more
By Dale Vile
In some organisations, the tension between IT and business teams has come to a head around the topic of devices & the so called ‘Bring Your Own Device’ phenomenon.It’s time for IT and business managers to get together & start a proper dialogue about how to deal with evolving requirements. ...more