How to keep mobile users happy

As well as the business

Published/updated: August 2010

By Josie Sephton

Once upon a time, not so long ago, provisioning and managing mobile devices within the business was a relatively straightforward exercise. Corporate devices were issued to the upper echelons of management, and based on a handful of standard models – which is pretty much all that was available. Usage was relatively light, restricted initially to voice, and over time, some data traffic.

Fast forward to present day and the picture is a very different one. Mobile devices occupy a critical position in many businesses, and have moved far beyond their humble beginnings. Technology has leapt ahead, and in doing so, has underpinned the dramatic revolution in working practices, practicality, applications and communications........


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