Search: What are you looking for?
Harnessing search is not about buying a tool


By Martin Atherton

In the very real world of business IT, the concepts, topics and products marketed and sold in isolation are not generally employed as such in practice. Our research repeatedly confirms what any CIO knows; the true skill in exploiting technology lies in making it work in context with all the other systems, processes and tools already in place.......


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Meet the Research Team

Jon Collins
Managing Director / CEO
Covers: BPM, Software, Security

Dale Vile
Research Director
Covers: IT Strategy & Investment

Helen Vile
Operations Director / COO
Manages Research Execution

Andrew Buss
Service Director
Covers: Infrastructure & Access

Tony Lock
Programme Director
Covers: Systems, ITSM, Cloud

Josie Sephton
Principal Analyst
Covers: Telecoms, Mobility, UC

Linsey Berry
Data analyst
Research analytics & publications

Commercial and Sales

Barry Saunders
Business Development Manager
Vendor & Enterprise Sales





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