Business and IT Service Management

Business and IT Service Management

Within this area we look at IT governance and operational best practice for service delivery. This includes both process and solution, from portfolio management through systems monitoring and management, to end user support. Resourcing, outsourcing and hosting, including cloud options, are also included here.

Latest content (Page 8 of 23)


Siloed approach to IT security increases business risk

Help from the Channel needed to make things better

Column/Blog Post published August 2012

Private Cloud and IT Service Delivery

Tony Lock, originally published on Computer Weekly

Column/Blog Post published July 2012

Getting private cloud to play nicely

App compatibility and management integration

Inside Track published July 2012

Playing the SLA long game

The role of optimised platforms

Inside Track published July 2012

From virtualisation to private cloud

Small steps to big results

Report/Paper published July 2012

Private Cloud Forecast - Sunny or Stormy times ahead for CIOs?

Tony Lock, originally published on CIO

Column/Blog Post published July 2012

Analyst Headlines: Accelerating Cloud Adoption

Webcast with Andrew Buss

Presentation/Webcast delivered July 2012

Behind the Headlines: Accelerating Cloud Adoption

Webcast with Andrew Buss

Presentation/Webcast delivered July 2012

Unilever adopts new technology to drive agile infrastructure delivery

Webcast with Andrew Buss

Presentation/Webcast delivered July 2012

Private Cloud and IT Service Delivery

Exploring the broader organisational issues

Report/Paper published June 2012

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