Business and IT Service Management

Business and IT Service Management

Within this area we look at IT governance and operational best practice for service delivery. This includes both process and solution, from portfolio management through systems monitoring and management, to end user support. Resourcing, outsourcing and hosting, including cloud options, are also included here.

Latest content (Page 3 of 21)


So what you gonna do about DevOps?

Channel focus: Turning the ‘next big thing’ into real opportunity

Column/Blog Post published October 2014

Avoiding the runaway code train

A balanced approach to business agility

Column/Blog Post published October 2014

Flexible IT governance

Webcast with Dale Vile

Presentation/Webcast delivered October 2014

The Ideal IT Environment

How does yours compare?

Video Bite published September 2014

Friendly ERP architecture

Tailoring the system

Video Bite published September 2014

Juggling Performance, Availability and Security

Factors driving data centre evolution

Inside Track published February 2014

Software Defined Networking (SDN) continues to move forwards

Channel focus: The next step

Column/Blog Post published October 2013

Clouds and the Data Centre weather forecast

Public, Private, Hybrid – Just what’s going on?

Inside Track published August 2013

The End User Security Jigsaw

Completing the puzzle for your organisation

Report/Paper published August 2013

DCIM and Energy Management

Underappreciated and invisible?

Inside Track published May 2013

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