Business and IT Service Management

Business and IT Service Management

Within this area we look at IT governance and operational best practice for service delivery. This includes both process and solution, from portfolio management through systems monitoring and management, to end user support. Resourcing, outsourcing and hosting, including cloud options, are also included here.

Latest content (Page 1 of 22)


Datacentre Strategy and Evolution

Putting the power management discussion into a business context

Report/Paper published August 2017

DevOps and Cloud Computing

Exploiting the synergy for business advantage

Report/Paper published June 2017

IT Ops doesn’t matter? Really?

Get real; it’s not all about developers and DevOps

Column/Blog Post published March 2017

The trouble with business executives…

IT-business misalignment woes

Column/Blog Post published March 2017

The Green Data Centre – Myth or Reality

What does it take to get investment in data centre infrastructure?

Column/Blog Post published March 2017

The power management skills gap

Do you have the knowledge to keep energy flowing around your datacentre?

Column/Blog Post published March 2017

The Enterprise Flash Imperative

From expensive luxury to essential enabler

Report/Paper published March 2017

Five years later, the hybrid cloud is real

But what about your data?

Column/Blog Post published February 2017

Getting all-flash storage investment approved

Time for a post-factual approach?

Column/Blog Post published February 2017

Technology as a catalyst for cultural change

Time for a more inspirational approach?

Inside Track published January 2017

Pages 1 2 3 4 5 6 7 8 9 10 Next

Featured Content