Column and Blog Post Links

Keeping track of stuff: the secret of service management
Tony Lock, The Register
Blog/column published September 2009 (external link)

Probably the best server survey in the world
Jon Collins, Poll, The Register
Blog/column published September 2009 (external link)

Automated out of existence? Service management and the human factor
Martin Atherton, The Register
Blog/column published September 2009 (external link)

IP telephony: Still happy?
Reader Poll, The Register
Blog/column published September 2009 (external link)

What’s important in service management? The do’s and dont’s
Martin Atherton, The Register
Blog/column published September 2009 (external link)

State of the storage art
Tony Lock, Computing
Blog/column published September 2009 (external link)

Collaboration and control
David Tebbutt, Computing
Blog/column published September 2009 (external link)

Time for a change on the desktop?
Dale Vile, The Register
Blog/column published September 2009 (external link)

Service management: A million jobs or a job with a million parts?
Martin Atherton, The Register
Blog/column published September 2009 (external link)

Managing the Windows desktop estate - Your view
Jon Collins, Poll, The Register
Blog/column published September 2009 (external link)

Developments in Storage Management: Thin provisioning, CDP et al
Tony Lock, SNS UK
Blog/column published September 2009 (external link)

On environmental matters, who’s at fault?
David Tebbutt, Teblog
Blog/column published September 2009 (external link)

New Lotus?
David Tebbutt, Teblog
Blog/column published September 2009 (external link)

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Meet the Research Team

Jon Collins
Managing Director / CEO
Covers: BPM, Software, Security

Dale Vile
Research Director
Covers: IT Strategy & Investment

Helen Vile
Operations Director / COO
Manages Research Execution

Andrew Buss
Service Director
Covers: Infrastructure & Access

Tony Lock
Programme Director
Covers: Systems, ITSM, Cloud

Josie Sephton
Principal Analyst
Covers: Telecoms, Mobility, UC

Linsey Berry
Data analyst
Research analytics & publications

Commercial and Sales

Barry Saunders
Business Development Manager
Vendor & Enterprise Sales





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